Services
Ascendant Lifts Limited is a specialist in the supply and installation and modernisation of a complete range of lifts, designed to provide users with easy access in new and existing buildings.
The Complete Service
Our comprehensive design, installation and maintenance service is backed up by a network of engineers that provide 24 hour, 365 days support.
Services include:
Product and application advice
Design and site drawing preparation
Guidance to site preparatory service
Full installation
Dedicated customer support team
Regular maintenance and emergency breakdown
All work fully guaranteed and backed up by ISO9001:2000 accreditation
Typical Applications: Shops, Hotels and Restaurants
Cinemas and Theatres , Schools, Banks and Building Societies Railway and Bus Stations Health Service Providers Sports Centres, Football Grounds Local Authority Services Offices Colleges and Universities Property Developers Nursing Homes
Ascendant Lifts have dedicated maintenance teams to ensure your lifts are maintained to the highest standards to achieve optimum performance.
By taking out a service contract with Ascendant Lifts you are entering into a partnership with us to ensure your lift is maintained to a high standard.
| TYPES OF CONTRACT |
Standard Contract – Regular servicing, inspection and adjustment |
Premier Contract - Regular servicing, inspection and adjustment. Callouts included during office hours |
Comprehensive Contract - Regular servicing, inspection and adjustment. Parts and labour inclusive |
Different types of equipment and usage profiles mean that a maintenance plan right for one situation is not right for another.
We work closely with customers to ensure each contract is exactly right and tailor individual agreements to specific needs.
We have wide experience of integrating with customer specific management systems and meeting defined service level agreements.
Repairs
Ascendant lifts provides fully trained and experienced staff to carry out a full range of reactive repair and planned upgrade services utilising quality and fully compliant products.
Installation
Having access to major European supply chains Ascendant Lifts have forged solid working relationships with companies who offer a wide range of lift equipment. Together with Ascendant Lifts ability to Design and Build in house, we continue to install new equipment to all areas of business from new build construction through to new lifts in existing shafts, all carrying a European CE mark and fully compliant with building regulations and The Disability Discrimination Act 1995 requirements.
Computerised Servicing
ALL-SMART Ascendant Lifts Limited Service Management and Reporting Tool
Enhancing our commitment and the quality of our customer support, we have invested in this integrated system which offers the following services and benefits to our customer:
Instant access to customer details via web based portal and personal security access codes