Sunderland AFC Fans Museum Maintenance Contract

It’s been another week of success stories here at Ascendant Lifts & Escalators, and we’ve achieved a fantastic GOAL of our own! (pardon the pun!!) as we have recently acquired the lift maintenance contract for Sunderland AFC Fans Museum.

Based in Sunderland City Centre, this is a renowned and unique museum with a huge collection of football memorabilia for fans from all around the world to see and even try on! The museum support all aspects of disabilities young and old. They also support Alzheimer’s and Dementia, Veterans and so much more.

Sunderland AFC Fans Museum have chosen us as the provider of their lift maintenance due to our local ties and fantastic reputation throughout Sunderland and the North East. The museum can get extremely busy on match days in peak times of the season, so they require a highly reliable and efficient service which of course, we can easily provide.

We are thrilled to be a chosen supplier of such a fantastic, community driven centre which is loved by so many in the wonderful city of Sunderland. I’m sure there will be more than a few members of the Ascendant team who will happily volunteer to take on any callouts they may require here – as we house some huge die-hard Sunderland fans in the Ascendant office. (Free tour please, hint hint!!)

This is just one of the several maintenance contracts we’ve taken on so far this month as we grow and expand our customer portfolio across the UK, and we cant wait to see what’s in store for the rest of August! 

Lift Modernisation at a prestigious Northeast hotel!

Ascendant Lifts & Escalators are absolutely delighted to have completed the first modernisation project at one of the Northeast’s most famous and luxury hotels. Having had the hotel on our maintenance portfolio for several years we attended a routine breakdown to the main reception lift.

Our engineers quickly diagnosed an issue with the main drive unit. We looked at all the options to have this lift repaired. Due to the age of the lift and cost of the drive unit we felt that this repair would not be cost effective for the client. The only option left was to have this lift modernised with a new control system so that we could bring back long-term reliability to the unit.

Our modernisation sales team quickly attended site and carried out a full detailed survey of the equipment. Given that this was a prestigious site we felt that the Schneider Lift Control package would be the best solution utilising the market leading Lisa 20 technology. The control system chosen would give long term reliability coupled with high end quality a hotel of this stature requires.

We liaised with the client and submitted our modernisation proposals – we held a face-to-face meeting with our customer to talk through every aspect of the works we have recommended so that they had a clear understanding of what would be replaced and upgraded.

From receipt of order, we turned the whole project around with an incredibly short lead time give the extensive nature and complexity of the work involved. From our engineers starting on site, we completed all works in 7 days including full testing and commissioning of the newly installed equipment.

We handed the lift back over to the client who was absolutely delighted with the finished product.

Should Ascendant Lifts & Escalators be able to assist with any lift modernisation, lift repairs or lift maintenance works then please do not hesitate to contact us on 0800 599 9177 or alternatively e-mail where one of our team will be happy to assist.