Breaking News – New Lift Maintenance Agreement

Ascendant Lifts & Escalators are delighted to announce that we have secured a lift maintenance agreement with a further education establishment based Leeds.

Having completed a complex tender process, we are due to start providing our traditional lift maintenance to them from the 1st August 2022.

During the tender process, we not only provided the pricing for the number of lift maintenance visits they requested, but also a number of different options to allow them to choose the package that was most suited to the usage of the lifts on site.

Our willingness to work with the client and demonstrating how we have a flexible approach to the lift maintenance made us stand out from our competitors during the lift maintenance tender.

After discussing the needs and usage of all the individual lifts on site the client decided upon a bespoke maintenance agreement whereby we offered 2, 4 and 6 traditional lift maintenance visits per annum dependant on the age, usage and condition of the existing lift.

Our bespoke lift maintenance package will reduce the need for call outs and breakdowns, and maximising the up-time of the lifts on site.

They decided to choose Ascendant Lifts Ltd for a number of reasons, including;

  • Traditional lift maintenance
  • Dedicated account manager
  • Quick response to call-outs / breakdowns (1 – 4 hours)
  • Highly qualified Level 3 NVQ service & repair engineers
  • Open protocol parts policy
  • Dedicated hands on technical manager
  • Availability of Directors to respond to client needs when required

A mobilisation meeting had already been agreed to discuss the smooth implementation of the lift maintenance regime as well as a number of lift repairs.

We look forward to starting to work with the client and hope this can continue for many years.

If you are looking for a lift maintenance contract, why not contact us?

We can also help with lift modernisations / refurbishments and lift repairs, along with lift repairs.

We provide these services to clients throughout the UK supported by our Head Office in Gateshead supported by Regional Offices in the North West and Midlands.

Why not contact us today to see how Ascendant Lifts and Escalators can help you today. Please get in touch via head.office@ascendantlifts.co.uk or call us on 0800 599 9177

Growing The Business
Growing The Business