Kate Paton

Working as part of our service team, Kate is responsible for planning services, assisting with call outs, looking after our clients and organising the engineer’s schedules.

Kate has worked in the lift industry for a number of years, prior to this working in IT and various customer service roles.

When Kate isn’t working she enjoys getting outside and exploring the North-East (as she’s originally from London!) She also enjoys trying new restaurants and spending any spare time she has with her partner and little girl.

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Neil Neeson

Neil is one of the longest serving members of the Ascendant lift team, having been with the company since it opened! It is Neil’s responsibility to provide our customers with quotes for their repairs and ensure the smooth running of the repairs department, working closely with Ruth.

Neil has years of experience in customer service as well as a proven sales tracker in a variety of different industries.

When Neil isn’t working he is an avid Sunderland fan, travelling to his beloved Stadium of Light on a weekly basis and much further afield when he is able to!