Ruth’s responsibilities include scheduling repairs, ordering necessary parts, looking after customers and invoicing our customers for any repairs.
Ruth previous experience derives from various finance roles and she has previously worked as a project co-ordinator for a maintenance and refurbishment company.
When Ruth isn’t working she enjoys socialising with friends, live music and listening to true crime podcasts.
Justine is responsible for the selling service and maintaence contracts, whilst delivering an exceptional level of customer service. She has over 10 years experience in the FM industry, 7 of which in sales roles.
When Justine isn’t at work, she enjoys travelling, festivals and enjoying meals in restaurants.
Yvonne’s role is to head and to lead the Northwest team. She manages the overall operation and I am responsible for the effective and successful management of staff, productivity, quality control, regulatory issues and any safety measures as established throughout the business.
Yvonne enhances the operational procedures, systems, and principles in information flow and management, business processes, management reporting, and look for opportunities to expand systems.
She is also responsible for carrying out supervisory responsibilities in accordance with the company’s policies. My duties may include recruitment; training/coaching/mentoring new and existing employees; planning, assigning, and directing work; authoring and discussing with employee’s performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. I also play a key part in organising the budget of the company in collaboration with the director.