Ascendant Lifts & Escalators are absolutely delighted to have completed the first modernisation project at one of the Northeast’s most famous and luxury hotels. Having had the hotel on our maintenance portfolio for several years we attended a routine breakdown to the main reception lift.

Our engineers quickly diagnosed an issue with the main drive unit. We looked at all the options to have this lift repaired. Due to the age of the lift and cost of the drive unit we felt that this repair would not be cost effective for the client. The only option left was to have this lift modernised with a new control system so that we could bring back long-term reliability to the unit.

Our modernisation sales team quickly attended site and carried out a full detailed survey of the equipment. Given that this was a prestigious site we felt that the Schneider Lift Control package would be the best solution utilising the market leading Lisa 20 technology. The control system chosen would give long term reliability coupled with high end quality a hotel of this stature requires.

We liaised with the client and submitted our modernisation proposals – we held a face-to-face meeting with our customer to talk through every aspect of the works we have recommended so that they had a clear understanding of what would be replaced and upgraded.

From receipt of order, we turned the whole project around with an incredibly short lead time give the extensive nature and complexity of the work involved. From our engineers starting on site, we completed all works in 7 days including full testing and commissioning of the newly installed equipment.

We handed the lift back over to the client who was absolutely delighted with the finished product.

Should Ascendant Lifts & Escalators be able to assist with any lift modernisation, lift repairs or lift maintenance works then please do not hesitate to contact us on 0800 599 9177 or alternatively e-mail head.office@ascendantlifts.co.uk where one of our team will be happy to assist.