Rapid response at all times….

Ascendant Lifts & Escalators pride ourselves on our rapid response at all times for all lift call outs or lift repairs, whether it’s a routine breakdown or a passenger entrapment.

When our engineers attend site for a call out, they are not only tasked with diagnosing the fault and returning the lift into service, but also with investigating the root cause of the problem. Often, it’s only the symptoms that are treated, which leaves room for the fault to occur again and again, costing you time and money.

As our highly qualified (minimum NVQ Level 3) and experienced lift engineers investigate the cause of the problem and deal with the underlying fault, it reduces the need for return visits and ultimately will save our clients time and money.

Due to the experience of our lift engineers, we are often able to diagnose and fix faults on the first visit, which coincides with our first-time fix policy.

We can service, repair or modernise all makes and types of lifts including passenger lifts, goods lifts, platform lifts, step lifts, service lifts and goods only lifts.

All lift repairs are carried out using open protocol lift parts, allowing you to work with any service provider in future. We offer our clients many features and benefits including:

  • Traditional Lift Maintenance
  • 24/7 365 coverage
  • First Time Fix Policy
  • Open Protocol Policy
  • Highly qualified and experienced lift engineers
  • Rapid Response to lift breakdowns
  • Dedicated account manager

Ascendant Lifts & Escalators are industry experts and specialise in lift service and maintenance, lift repairs as well as lift modernisations and refurbishments.

From our regional offices we can provide advice and support and all types of lifts and equipment. If you feel that Ascendant Lifts & Escalators are able to assist please contact us on 0800 599 9177 or e-mail head.office@ascendantlifts.co.uk or visit our website www.ascendantlifts.co.uk