Growth

Growth

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“Growth is never by mere chance; it is the result of forces working together.”

Growth is what 2020 has been about for Nationwide Lifts from a small office to approaching 20 staff , more engineers on the road more engaged  and hungry office staff. None of this is by accident it is only by working together and focus that breeds success.

2021 is going to be another year of growth for us and  we are delighted to announce the appointment of Suzanne Lisle who has joined Nationwide Lifts & Escalators as Service Director.

Suzanne comes to us with a great deal of Lift Industry Knowledge, as well as a vast amount of experience in Sales & Operations. As our business continues to grow, we will continue to focus on strengthening our team to ensure our customers receive high levels of service.

We will continue with our customer driven focus and strive to offer the best customer service in the industry through our dedicated customer care, we pride ourselves as your partner throughout the entire lifespan of your lift equipment. This on top of our recent acquisition of our New Yorkshire office in Sheffield shows our ambition. All this is backed up with a wealth of knowledge both on the road and in the office so no lift type or manufacturer is a problem whether it is 3am in the morning or 16:59 on a Friday evening we will be your partner through it all.

At Nationwide Lifts and Escalators traditional Lift servicing is at the heart of what we do. During a traditional maintenance visit, rest assured our experienced service engineers carry out a full inspection, test and comprehensive service, and make any appropriate adjustments to ensure optimum performance saving you money in the long run. Our Tailor-made services have been designed to keep your lift operating smoothly and efficiently for years to come

Winter Lift Maintenance

Winter Lift Maintenance

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Winter Lift Maintenance

Lifts are the workhorse in transporting people and goods within your organisation and in winter they  can be affected by the changes in the weather. There are a few components and extra measures to take for your lift to limit disruption during the winter all taken care of with Ascendant Lifts traditional lift maintenance giving your winter lift maintenance an extra little boost.

Sills
As people are walking in from the outside, it is likely that snow and grit will travel in with them. When they use the lifts, the snow will melt and the grit will be left behind which can clog up the sills and prevent the door from opening and closing making the lift unable to travel from floor to floor. Removing any grit and water will make sure that does not happen.

Lubrication                                                                                                                                                                                         The cold dry air can affect the lubrication on the guide rails of the lift, affecting the efficiency of your lift(s) and their overall performance. Lubrication will reduce the friction between the guide rails and the lift during operation. Another way of reducing friction is keeping the hydraulics between 29°C – 35°C, which is their ideal temperature.

Consistent Temperatures
If there is a drastic change in temperature from inside the lift to the shaft then condensation can build up. This moisture can then find its way to electrical components and cause component failure and the shutting down of the lift, resulting in disruption within your organisation.

Climate Control
An alternative to having a climate-controlled lift car is to park it on a floor which has climate control when the lift is not in use. If the building is located in a cold area make sure there is enough insulation in the machine room, especially for the hoist way and tank, and that all the insulation is intact.

In case of a power cut during the harsh weather, your lift’s batteries should be fully charged so that people can still move around and nobody gets trapped in a lift, limiting disruption and costs.

Regular maintenance of your lifts can reduce future disruption within your organisation by covering all the bases to ensure the efficient smooth running of your lifts by remedying any issues before they become too costly and big.
Ascendant Lifts & Escalators Ltd can provide maintenance for your lifts with our in-house engineers who carry out their work with professionalism and to the high standards required by the industry.

illusion of Control

Illusion of Control

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Illusion of control: Why the world is full of buttons that don’t work

Have you ever pressed the pedestrian button at a crossing and wondered if it really worked? Or hit the “close door” button in an Lift, while suspecting that it may, in fact, have no effect whatsoever? You’re not alone, and you may be right. The world is full of buttons that don’t actually do anything. They’re sometimes called “placebo buttons” — buttons that are mechanically sound and can be pushed, but provide no functionality. Like placebo pills, however, these buttons may still serve a purpose, according to Ellen Langer, a Harvard psychologist who pioneered a concept known as the “illusion of control.” “They do have a psychological effect,” she said in a phone interview. “Taking some action leads people to feel a sense of control over a situation, and that feels good, rather than just being a passive bystander. “Doing something typically feels better than doing nothing

The button you find at traffic lights will only light up the ‘Wait’ signal but it is down to an algorithm to change the lights. When there are many cars it will choose the least congested time to change to amber then red, which is why you may find yourself waiting an eternity for them to change so you can cross.

With thermostats in an office the heat may be getting too much for you so you go and turn it down not realising that it is most likely a dummy thermostat. By turning it down it is believed to give you a placebo effect as you think you have had an impact on the temperature and begin to believe you are cooling down.

These things aren’t just limited to buttons however, many devices emit artificial noises to reassure the user that the device is operating as it should. An example of this is Skype, when a call goes silent a pre-recorded noise such as a car door slamming will be emitted to tell the users that the call is still active and hasn’t been dropped.

Unlike these other placebo buttons, the ‘Close Door’ you’ll possibly find in a lift is real and will close the doors quicker, in the UK anyway. In the USA they are false since they have a disability law that states the doors must be open for a certain amount of time before closing.

The buttons that are fake are designed to provide the feeling of control over the action you are preforming. It was found that control is a reassuring feeling over the course of your actions throughout the day and provides you with a sense of safety so these measures were implemented.

Ascendantl Lifts & Escalators Ltd provide lifts that meet all the relevant safety legislation and our in-house engineers conduct their work to the high standards of the industry with professionalism. No matter the lift you have we will ensure it is safe for all and all the buttons will work.

Ending intiers

Ending in Tiers

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As the month-long lockdown ends in England counties are once again put back into corresponding Tiers, based off of total number of Covid-19 cases in an area, the number of cases in the over-60s, the rate at which cases are rising or falling, the proportion of test results coming back positive and the pressure on the NHS to combat the spread of Covid-19 and going back to everything ending in tiers.

The measures against non-essential businesses are eased to allow for businesses such as hairdressers, gyms, nail bars and shops to reopen for the Christmas period. Sporting events in Tiers 1 and 2 can go ahead with spectators of 4,000 or 50% capacity, whichever is smaller, in Tier 1 and 2,000 or 50% capacity, whichever is smaller, in Tier 2. The hospitality industry is still affected by restrictions, affecting opening times and the serving of alcohol.

Hopefully the end to lockdowns and everything ending in tiers will go. With a vaccine passing trials and ready to be distributed to the vulnerable it may only be a few more months of restrictions to tackle the spread of the virus until we can enjoy a pint and see our mates and loved ones as we used to.

These eases in restrictions are no doubt a step forward for the local and national economies as well as helping with loneliness at the most giving time of the year as three households will be able to meet indoors between the 23rd and 27th of December. However, these leniencies must be respected because if Covid-19 cases increase then we will likely be put in another lockdown and halt the progress made by businesses over the Christmas period as well as extending the time spent under restrictions.

Here at Asendant Lifts & Escalators Ltd we are more than happy to support you and your organisation with any lifting requirements you may have. We aim to see you and your organisation rebuild and repair for the bright future ahead with our lifts or lifting services providing you with a reliable and efficient service within your organisation.

THOROUGH EXAMINATIONS

Thorough examination

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Lifting Operations and Lifting Equipment Regulations consist of regulations to ensure the safe use of lifting equipment in the workplace. LOLER also commonly known as thorough examination covers a wide range of equipment including lifts, hoists and mobile elevating work platforms. This also includes lifting accessories such as chains, slings, eye bolts etc.  However, escalators, moving walkways and simple pallet trucks that lift their load only a few inches do not apply under LOLER.

Nationwide Lifts & Escalators Ltd can perform LOLER inspections or commonly knows as  thorough examination for clients throughout the UK.

LOLER inspections should be performed on lifting equipment:

  • Before it is first used
  • Immediately after the repair or replacement of an essential component
  • Whenever it is removed and re-fitted to the original chassis
  • Within 12 months of its last examination

Lifting Operations and Lifting Equipment Regulations place duties on people and companies who own, operate or have control over lifting equipment. If the lift equipment is used for work then the Provision and Use of Work Equipment Regulations (PUWER) will also apply. As qualified personnel our engineers will be able to plan, appropriately supervise and carry out the operation in a safe manner. LOLER examinations are also mandatory and must be conducted thoroughly in order to determine whether the lift is suitable for operation and assess the significance of any defects.

LOLER also requires that all equipment used for lifting is fit for purpose, appropriate for the task, suitably marked and, in many cases, subject to statutory periodic thorough examination. Records must be kept of all thorough examinations and any defects found must be reported to both the person responsible for the equipment and the relevant enforcing authority.

If you are responsible for a lift then you are a duty holder. Roles of the duty holder include:

  • Maintaining the lift so it is safe to use
  • Selecting and instructing the competent persons
  • Ensuring the lift is examined at statutory intervals
  • Keeping the competent person informed of any changes in the lift operations
  • Making all relevant documentation available
  • Acting promptly to remedy any defects
  • Ensuring that all documentation complies with the regulations
  • Accurate record keeping

 

Any business or organisation whose employees operate lifting equipment on the job are required to comply to these regulations, which come under the Health and Safety at Work Act.

LOLER, Competent Persons and Duty Holders explained.

As COMPETENT PERSONS we are able to carry out THOROUGH EXAMINATIONS on your lifts. We have included below some information which we hope will be of assistance if you are a lift owner or the person responsible for the safe operation of a lift used at work, for example a facilities manager or supervisor.

The Lifting Operations and Lifting Equipment Regulations 1998 (LOLER), which came into force on 5th December 1998, were made under the Health and Safety at Work etc. Act 1974 (HSW Act). LOLER implements the lifting provisions of the Amending Directive to the Use of Work Equipment Directive (AUWED) (951631EC).

LOLER consolidated the requirements for the safe Provision and use of lifting equipment. Regulation 9 of LOLER requires that all lifts provided for use in work activities be thoroughly examined by a COMPETENT PERSON at regular intervals.

This applies to lifts and hoists used to lift people or loads.

 

Challenge

Challenge

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So last night I woke up at 3am and couldn’t get back to sleep so I picked my phone up to check Facebook and stumbled across a video of Pure inspiration that man was Cliff Devries a man who beat all the odds, go check him out, over came a massive challenge and didn’t let anything stop him

Challenge is something a lot of us face every single day some are unknown to people but its something as a lift company we have to think about every day, a lift is a lot more than the shiny Silver box that sits in the corner,

When it doesn’t work its a young family that are late for school or an appointment because they have to get a buggy down 5 flights of stairs, it’s an 80 year old lady who has to walk up 8 flights of steps to get back to her flat, it’s the disabled person who is now stuck in there flat, the elderly man who hasn’t spoken to anyone in a week missing his weekly trip to a social club, a Care home struggling as they can’t get food out in there service lift.

We hear so many stories and it makes it personal to us, that’s why we respond quickly to any callouts that’s why we are upfront and honest about the lifts and what it needs, that’s why people stick with us it’s not just a Silver box in the corner it’s a life line, a way of life having or not having a lift impacts on people’s life’s In a big way, that’s what inspires us everyday to leave no stone unturned to get that lift back in service and well maintained to the highest standard a challenge to overcome

Nationwide Lifts & Escalators work with a wide range of clients on both Commercial Lifts and Residential Lift, offering Lift servicing, lift repairs and full modernisations across the whole of the UK Including an unrivalled selection of New lift products across the world top brands.

At Nationwide Lifts and Escalators traditional Lift servicing is at the heart of what we do. During a traditional maintenance visit, rest assured our experienced service engineers carry out a full inspection, test and comprehensive service, and make any appropriate adjustments to ensure optimum performance saving you money in the long run. Our Tailor-made services have been designed to keep your lift operating smoothly and efficiently for years to come.

97% of our lifts are fixed on the first repair call it’s our first fix policy to ensure we locate the cause of the breakdown and repair it first time, with no repeat visits for the same fault. Through our dedicated customer care, we pride ourselves as your partner throughout the entire lifespan of your lift equipment, with offices across the UK in key locations we can provide a fully comprehensive package to all our clients.

We have dedicated Key Account Managers, who pride themselves on excellent customer service , full knowledge of your account and lift, this in turn leads to retaining a loyal customer database, due to a familiar voice with a wealth of Knowledge. At Nationwide Lifts and Escalators Communication is key to everything we do; our Customer promise makes Nationwide Lifts & Escalators a unique company in the marketplace.

Our Head office can be found in The North East (Sunderland), with further offices in The Midlands Yorkshire and London

 

Passenger and Platform Lifts

Valued customers

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If i have learnt anything over the last 12 months its to be you own cheerleader and celebrate any win, its been a tough 2020 especially as we go into lockdown 2.0. Its even sweeter when praise comes in from one of your most Valued customers.

Sam said “We are a really good company, customer service was excellent, she commented we get the engineers out quick and the work is good. She said she has had problems with lift companies in the past and any new job are always passed to Nationwide”.

At Nationwide Lifts & Escalators our customer service is real passion for us and what stands us apart from other lift companies, there is no calls missed no matter the time and we work tightly as a team and nobody goes home until every email is answered it sounds  very cliché but I’m going to say it we care. For every lift that is broken down its not just a machine, its a young family with a buggy that cant get down stairs or a pensioner who has to walk up 5 flights of stairs, or a service lift that has real impact on a Business and staff, we see things differently and that’s why we get the praise we do and retain a large portfolio of valued customers.

Through our dedicated customer care, we pride ourselves as your partner throughout the entire lifespan of your lift equipment, with offices across the UK in key locations we can provide a fully comprehensive package to all our clients. We have dedicated Key Account Managers, who pride themselves on excellent customer service, full knowledge of your account and lift, this in turn leads to retaining a loyal customer database, due to a familiar voice with a wealth of Knowledge.

We are forward thinking  Lift company  with  traditional Lift servicing at the heart of what we do. During a traditional maintenance visit, rest assured our experienced service engineers carry out a full inspection, test and comprehensive service, and make any appropriate adjustments to ensure optimum performance saving you money in the long run.

At Nationwide Lifts and Escalators Communication is key to everything we do; our Customer promise makes Nationwide Lifts & Escalators a unique company in the marketplace.

 

 

A taste of life in Work

A taste of life in Work

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At Nationwide Lifts & Escalators  we feel it is vital now more than ever to get relevant work experience  the climate for jobs is ever changing and being ahead of the game with some industry knowledge behind you and a taste of life in work is vital to progression in a very competitive marketplace.

This week we opened the door  to some fresh young talent in Niall who has joined us on a Industry placement from Sunderland College, its the first time we have taken on a student placement and what a breath of fresh air in the office, we are learning as much from him as hopefully he is learning from us, its been a week of going over our marketing strategies and sharpening up the look of our Socials and more.

Lets get to know him a little better.

What made you choose the course you are currently doing?

I chose Business Studies because of my interest in the subject generated in school where I was first introduced to the aspects of life in a business. During that time, I learned the importance of all the departments involved in the running of a business and how universal the skills that you learn can be. It was because of this that made me want to further my knowledge in the subject and pursue the subject at College.

How important do you think it is to get out and get work experience?

I think work experience is vital in preparation for starting working life. It enables you to enhance and learn new skills as well as make contacts in different industries. Taking part in work experience also gives you the opportunity to explore different options in order to get a clearer vision on where it is you want to go next and know the steps you need to take to get there and to get a taste of life in work.

How has Covid-19 affected your College Life?

With the current measures in place we must wear masks whilst in the corridors and sanitise our hands when we pass the stations around College. The biggest changes are having lessons cut short by about 10 minutes so that lecturers can sanitise desks, laptops and computers as well as adapting to remote learning. It is also prohibited to mix with other students from other classes to eliminate the chances of passing Covid-19 between classes. All these measures are in place to continue regular learning and reduce absences or quarantines of classes.

What are you hoping to get out of the placement?

I am hoping to expand my knowledge of marketing and develop my skills related to that area. I also hope that during my placement it will prepare me for what I choose to do after College. I am confident that my time at Nationwide Lifts will provide me with valuable experience that I will be able to carry with me onto my next step.

What are you looking to do after College?

I am still considering where to go and what to do once I leave College whether that is further education or entering the workplace. However, I am sure by completing my work placement it will help me come to a decision.

 

Nationwide Lifts & Escalators  specialise  in all types of Lift Maintenance, Lift Repairs, Lift Upgrades, Lift Modernisation and New Lifts throughout the UK. With offices located across the United Kingdom, we are able to provide a fully comprehensive package to all our clients.

 

 

Our Sunderland heritage

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At Nationwide Lifts we are proud of our Sunderland heritage a hub of industry with great tradition and roots and bring that tradition to the way we work, Honesty, reliability and a lot of other ility’s

Sunderland is situated at the mouth of the River Wear and dates back to 1179, when a small fishing village was granted a charter. Over the centuries, Sunderland grew as a port, trading coal and salt and was once famously hailed as the “Largest Shipbuilding Town in the World”. Ships were built on the Wear from at least 1346 onwards and by the mid-eighteenth century Sunderland was one of the chief shipbuilding towns in the country. Now it relies on the car making industry and other business to support the town’s economy.

The name Sunderland was used from the 17th century. The name probably derived from ‘land’ which was ‘sundered’ or separated from the monastery at Monkwearmouth. Gateshead: The Venerable Bede described the place in Saxon times as ‘Goat’s Head’

Home of the Mighty Sunderland AFC Saturday afternoons up here are taken very seriously

Sunderland’s alternative name of the Black Cats is one which is known up and down the country, but it has only been the club’s official nickname since 1997.

The legend of Joshua Dunn, who volunteered for Sunderland Loyal Volunteer force, fleeing from the ‘sound of a black cat’, led to one of the gun batteries on the river Wear (John Paul Jones Battery) become known as the Black Cat Battery.

That name then became associated with the newly-formed football club and upon adopting red-and-white stripes as their strip, the first Sunderland badge featured a black cat, along with a ship, a football and party of the city’s coat of arms.

We are proud of Our Sunderland heritage and roll out our tradition past to all our works

Nationwide Lifts & Escalators are a privately owned company who have been established for many years. Our management team have over 50 years experience in the lift industry and with offices in the Midlands & North, we can offer nationwide coverage for all new lifts, service, repair or modernisation work. We have built up a reputation with clients as a reliable supplier who goes the extra mile.

We offer the complete range of passenger lifts, goods lifts, platform lifts and access products nationwide. We pride ourselves on supplying high quality solutions that are fully open protocol, giving our clients both peace of mind and flexibility in the future. Our range of lift products are fully bespoke and we can offer any size, load or interior / doors you require.

We also offer the full turn key package for our clients for existing sites and new buildings. We offer the complete lift removal service, associated builders-work and electrical work, as well as the lift replacement. This allows us to be involved from early design phase right through to handover on site. By having one contractor on site, this cuts down on interfacing with other trades, improves communication and ultimately the level of service.

We base our service on  traditional lift maintenance just like Our Sunderland heritage , we offer repair works and modernisation to all types of passenger & goods lifts and access products nationwide. With our highly skilled in house engineers we can ensure that our traditional lift maintenance helps cut down on call-outs, down time and costs. We also have a first time fix policy for lift repairs where our aim is to ensure we find the cause of the breakdown and repair it first time with no repeat visits.

We also provide  modernisations nationwide whether it is a new lift interior you need, new doors or the bits you might not see (control systems, hydraulics, motors) – we have a solution for you. A lift modernisation can be a great way to enhance the look of your lift but also make it more reliable and more eco-efficient without the upheaval of a full replacement. We only use high quality open protocol parts and components for all lift repairs and lift modernisations.

 

 

 

Elevator - Ascendant Lifts and Escalators

Lift Breakdown in Darlington

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Nationwide Lifts were called to a lift breakdown in Darlington, due to the current service provider having issues finding the fault. Within two hours of the initial call, one of our engineers attended site. We diagnosed the fault quickly and found an issue with the hydraulic valve block. The passenger lift is now in service and allowing the local care home to move passengers around safely.

Nationwide Lifts offer a first time fix policy to clients on every lift breakdown. This means our aim is to fix the problem first time without the need for repeat visits. We do this by finding the root cause of the problem, rather than just getting the lift running. By employing our own lift engineers, we ensure that we solve and rectify problem lifts. This cuts down on call-outs, costs and downtime for our clients.

We only supply and fit open protocol parts to any lift repairs or modernisations. This gives the client flexibility on their lifts but also peace of mind on future works. We believe by having the right company and right engineers as your service provider, then you can cut down on call-outs, downtime and ultimately cost.

Our lift maintenance packages can be tailor made to suit clients requirements. We can offer standard contracts or comprehensive solutions for your lift servicing. However we like to take into consideration the type of equipment, usage, age and clients budgets before we agree the best way forward for you.

Traditional lift maintenance allows our experienced lift engineers more time to look after your lifts on site. By offering the right lift service, our engineers can help cut down on call-outs, breakdowns and costs. By spending more time on an individual lift it allows our engineers to prevent issues happening in the future. We do not believe in giving our engineers huge rounds to complete each day as this can cut back on quality and time on site.

By having dedicated lift engineers, we ensure that we solve and rectify problem lifts. This cuts down on call-outs, costs and downtime for our clients. Please contact us here if we can help further with your lift breakdowns in Darlington, Newcastle, Sunderland and Teeside areas then email head.office@nationwide-lifts.com or call us on FREEPHONE 0800 599 9177. We can offer site surveys for customers on all projects and can help with lift specifications, drawings, design and any other lift requirements. throughout England, Wales and Scotland.