Ruth Sutton

Ruth’s responsibilities include scheduling repairs, ordering necessary parts, looking after customers and invoicing our customers for any repairs.

Ruth previous experience derives from various finance roles and she has previously worked as a project co-ordinator for a maintenance and refurbishment company.

When Ruth isn’t working she enjoys socialising with friends, live music and listening to true crime podcasts.

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Neil Neeson

Neil is one of the longest serving members of the Ascendant lift team, having been with the company since it opened! It is Neil’s responsibility to provide our customers with quotes for their repairs and ensure the smooth running of the repairs department, working closely with Ruth.

Neil has years of experience in customer service as well as a proven sales tracker in a variety of different industries.

When Neil isn’t working he is an avid Sunderland fan, travelling to his beloved Stadium of Light on a weekly basis and much further afield when he is able to!

Annie Wright

Annie works in the accounts department alongside Lisa, Dainee & Marie.

Annie responsibilities include credit control and is solely responsible for running the accounts for the North East.

When Annie isn’t at work she enjoys spending time with family, taking on challenges (including the GNR & Blaydon Races!) to raise money for various charities. She also enjoys going on holiday and breaks away.

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Luke Tindill

Luke is responsible for carrying out supervisory responsibilities in accordance with the company’s policies. His duties may include recruitment; training/coaching/mentoring new and existing employees; planning, assigning, and directing work; authoring and discussing with employee’s performance appraisal’s; addressing employee performance and corrective action plans; employee motivation and rewards. Arranging any materials or equipment that engineers may require to complete task in hand and giving advice to engineers regarding completing work and parts that maybe required

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Ken Chappell

Ken founded the company Nationwide Lift & Escalators in 2015. He oversees all operations within the company working very closely with Jim, Suzanne & Lisa.  He has mostly recently overseen the acquisition of Ascendant Lifts. Since Ken founded the company it has gone from strength to strength, starting with only two team members!

When Ken isn’t working he enjoys meals out, spending time with his children and his wife.

Lisa Scanlin

Lisa is responsible for the smooth running of the management accounts, payments, payroll, IT, HR and fleet.

She has over 20 years accounts experience working for some of the region’s leading businesses.

When Lisa isn’t at work she enjoys socialising and travelling.

Suzanne Lisle

Suzanne has overall responsibility for the successful operations of the maintenance and repair division at Ascendant Lifts Ltd

She has over 15 years experience within the lift & doors industry in sales, operations and account management.

When Suzanne isn’t at work she enjoys travelling to Italy to visit her relatives, Italian cookery & reading mafia and crime novels.