Ascendant Lifts & Escalators recently completed a modernisation project at one of the Northeast’s most famous and luxury hotels- Seaham Hall. Having had the hotel on our maintenance portfolio for several years, we attended a routine breakdown to the main reception lift.
Our engineers quickly diagnosed an issue with the main drive unit. We looked at all the options to have this lift repaired. Due to the age of the lift and cost of the drive unit, we felt that this repair would not be cost effective for the client. This is why we suggested to have this lift modernised with a new control system so that we could bring back long-term reliability to the unit.
Our modernisation sales team quickly attended site and carried out a full detailed survey of the equipment. Given that this was a prestigious site, we felt that the Schneider Lift Control package would be the best solution, utilising the market leading Lisa 20 technology. The control system chosen would give long term reliability coupled with high end quality a hotel of this stature requires.
We liaised with the client and submitted our modernisation proposals, holding an in-person meeting with our customer to talk through every aspect of the works we have recommended so that they had a clear understanding of what would be replaced and upgraded.
From receipt of order, we turned the whole project around with an incredibly short lead time give the extensive nature and complexity of the work involved. From our engineers starting on site, we completed all works in 7 days including full testing and commissioning of the newly installed equipment.
We handed the lift back over to the client who was absolutely delighted with the finished product.