Following on from last week’s post of celebrating 20 years of business, it was our Stockport office in the Northwest’s turn to carried on the celebrations. The staff were all provided with a cooked breakfast followed by a delicious celebration cake to mark this special milestone for our well-established company.  

All apprentices, engineers, and office staff got together under the same roof for the first time which was is a very rare occasion which was great to see. Of course, we had to caption the moment with a picture to mark the occasion. 📸

If you have any lifts which require servicing or repairs and want to deal with a well-established successful business, look no further. We carry FREE site surveys for all our services. Get in touch via our email info@ascendantlifts.co.uk or call us on 0800 599 9177. For more information on our company visit our website at www.ascendantlifts.co.uk

#AscendantLifts #GoodsLiftst #Lifts #Escalators #LiftMaintenance #IndustrialSolutions #LiftServicing

Ascendant Lifts Ltd are proud to announce we are celebrating 20 years of business this week.

Ascendant was incorporated in November 2003 under the successful leadership of the ‘Brown’ family. The company originated from Stockport and quickly became a very competitive business across the Northwest of England. Winning numerous large prestigious contracts, they went from strength to strength and were able to operate in further areas, giving them UK coverage.

In January 2021 the company was acquired by Ken Chappell who already owned & managed other successful Lift businesses. Since the acquisition we have continued to grow as a business and have our Head office in the Northeast of England with further branches serving the rest of the UK.

This week our Head Office have kicked off the celebrations in style. A light lunch was provided for all staff, along with a delicious piece of celebrations cake.  To mark the occasion each member of staff were presented with a commemorative glass tankard stamped with the company’s logo to remember this significant milestone.  Watch for next week’s photo shots when we again celebrate with our staff at our Northwest branch. As they say you can never have enough cake! 🍰

If you have any lifts which require servicing or repairs and want to deal with a well-established successful business, look no further. We do FREE quotes and surveys for all our services. Get in touch via our email info@ascendantlifts.co.uk or call us on 0800 599 9177. For more information on our company visit our website at www.ascendantlifts.co.uk

#AscendantLifts #GoodsLiftst #Lifts #Escalators #LiftMaintenance #IndustrialSolutions #LiftServicing

Here at Ascendant Lifts, we would like to share a recent lift modernisation project win in Grantham for a large multinational care provider. 

This new win and project added to an already bulging order book which further demonstrates Ascendant Lifts commitment to client satisfaction.

Due to the age of the equipment on site the customer was getting extremely concerned about down time of the lift should any of the obsolete parts fail as this was in a care environment it was critical, they were not left without their lift for an extended period.

Rather than waiting for the inevitable to happen along with the obvious inconvenience to the residents of the home our client was proactive and scheduled upgrade works in when it suited the care home.

After going through a competitive tender process Ascendant Lifts scored high and won the upgrade works, not just on price but our ability to demonstrate sound health and safety management coupled with quality control and management systems throughout the business.

Utilising a UK manufactured control system with a number of benefits including built in energy saving capability we removed the old equipment and installed the new fully open protocol system with the minimum of fuss.

At the time of writing this news story I’m happy to share the news that we are in the finishing stages of the project, and it will be successfully handed back to our client ahead of schedule and within budget. 

We can often get your lift fully modernised with a new interior and all components within a 4 week period depending on specifications. 

We only supply and fit open protocol parts to any lift repairs or modernisations. This gives the our clients flexibility on their lifts but also peace of mind on future works.

We believe by having the right company and right engineers as your service provider, then you can cut down on call-outs, downtime and ultimately cost.

If you have any lifts which require modernisation, come get a FREE quote and survey. Get in touch via our email head.office@ascendantlifts.co.uk or call us on 0800 599 9177. For more information on our company visit our website at www.ascendantlifts.co.uk

#AscendantLifts #GoodsLiftst #Lifts #Escalators #LiftMaintenance #IndustrialSolutions #LiftServicing

This week we welcome Liam our new trainee Lift Engineer. Liam comes from a strong RAF background where he has gained vast knowledge and skills that we know can be transferrable to the lift industry. As Ascendant are members of the Armed Forces Covenant (AFC) we wanted to be able to give something back to people who have protected and fought for our country.  The aim of the covenant is to ensure that service personnel, their dependants and veterans are not disadvantaged in the provision of goods and services, compared with the rest of the population.

Our Managing Director Suzanne Lisle states, ‘’as an employer we understand it can often be difficult to find the perfect candidate and some industries are struggling to ‘fill’ a significant skills gap. One solution we have looked at is to consider recruiting ex-military personnel who have a breadth of aptitude, skills and training which are transferrable and could add real value to our business. We have previously found that Ex-forces candidates have a strong work ethic. Bringing values and ethics taught from their military training to the commercial workplace. As well as a strong work ethic and a focused attitude, employers have noted that ex-military workers are dedicated as well fully engaged with their job roles.’’

As Liam embarks on his new career at Ascendant Lifts, he will receive on the job practical experience through the guidance of his mentor which will prepare him for enrolment onto his NVQ 3 in Lift engineering Maintenance. We are excited for Liam’s future here at Ascendant and wish him a very long and successful career.

“I think I’ll stick to selling contracts!”

This week I went out observing a lift engineer for the day, to say it was an experience would be an understatement. Starting the new role of Service Sales Manager, I have found going out for the day extremely beneficial to see things from a different perspective.

I now know a lift engineer is so much more than just an engineer. For one they are the face of the company. From them having to get from job to job in accordingly time while providing a great service. They constantly engage with site staff signing in and out, completing their logbooks, doing risk assessments, while making sure everything is safe and operational. Then moving onto the next job!

It is fair to say I did not realise how intense the job role was. “I think I’ll stick to selling contracts.”

If you have any lifts which require servicing or repairs, come get a FREE quote and survey for all our services. Get in touch via our email info@ascendantlifts.co.uk or call us on 0800 599 9177. For more information on our company visit our website at www.ascendantlifts.co.uk

#AscendantLifts#GoodsLiftst#Lifts#Escalators#LiftMaintenance#IndustrialSolutions#LiftServicing

“THE ONLY WAY IS UP”

We are thrilled to introduce Rachael as the newest member of our service sales team at Ascendant Lifts Gateshead head office. With her arrival, we’re taking another leap forward in expanding our business.

Rachael joins us as a Service Sales Manager in our busy service department, bringing with her a wealth of experience and a passion for providing second to none customer service. We believe with another member added to the Ascendant workforce, we can amplify our business and the only way is up.

In her role, Rachael will be getting in touch with customers and securing new contracts. Rachael has hit the ground running judging by how well she has already started off, picking up her first of many contracts on a well-known historical building in the heart of Newcastle City Centre, and is off to a flying start!

We have a dedicated team on hand 24/7, operating 365 days a year to discuss any lift maintenance, repairs, and lift modernisation requirements throughout the UK. Do not hesitate to get in touch with Rachael for a FREE quote and impeccable service via rachael.lowden@ascendantlifts.co.uk or call 07513715669.

For more information about Ascendant Lifts and our maintenance please visit our website at
www.ascendantlifts.co.uk

Celebrating some tremendous feedback from one of our key account customers making all the hard work put in from our staff at Ascendant worth it.

“Firstly, I would like to commend all the engineers that work on our lifts. We are fully aware that our stock at times can be quite challenging, and I can only imagine how frustrating it must be to be working very hard on one lift, only to be called to another as an emergency. Given these frustrations, your engineers continue to represent the Ascendant brand perfectly. They are very polite to our staff and residents, something that can be quite tricky seeing as many times. If we can pass this praise onto the engineers in question that would be great, I know from experience that receiving praise can really make a difference in some cases. “Keep up the cracking work!”

At Ascendant lifts we are well known for delivering our second to none service. If you have been looking for a lift maintenance provider who have a tremendous range of lift services perfect for keeping your lifts running as designed, don’t hesitate to check out what we could do for you. Our expert team of lift engineers are always at the ready to provide professional lift maintenance at a fantastic rate that won’t let you down, so make sure you get in touch and contact us today and tell us what you need.

We have a dedicated team on hand 24/7, operating 365 days a year to discuss any lift maintenance, repairs and lift modernisation requirements throughout the UK. Please get in touch via info@ascendantlifts.co.uk or call 0800 599 9177

At Ascendant Lifts & Escalators Ltd our dedicated Lift Modernisations team is ready to discuss your requirements, we can modernise passenger lifts, goods lifts, platform lifts dumbwaiter lifts and access products.

We have been looking after lifts on a Nationwide basis for over 50 years and assist many customers throughout the UK.

With regular servicing, a lift can last many years. However, once a lift becomes certain age replacement parts are rare to find and expensive to purchase. That is why a Lift Modernisations would be more cost effective for you in the long run, as well as being cheaper and less time consuming than installing a new lift. With a lift modernisation the reliability of your lift is increased, therefore your organisation can move freely and unrestricted for longer. Your modernised lift will also reduce the costs of maintenance and look more appealing to those who use it.

None of these can happen without working closely with our fantastic supply Partners, supplying the parts first time on time and offering a wealth of technical knowledge and unprecedented support on jobs large and small anywhere in the Country.

Ascendant Lifts & Escalators Ltd offer complete lift modernisation packages including:

• lift controller replacements.
• lift interior upgrades.
• hydraulic replacements.
• door upgrades or replacement lift doors.

The turnkey solution includes builders-work and electrical work as part of our package. Our intent is to get your lift fully modernised with a new interior and all components within 2 weeks.

Since we only supply and fit open protocol parts we not only give you flexibility on your lift but peace of mind as well.

Some reasons for a lift modernisation are:

• Current lift does not comply with new regulations.
• Current lift shows signs of wear and tear.
• Drains power or is sluggish.
• Experiencing frequent issues resulting in call outs
• FREEPHONE 0800 599 9177 (24/7 365) W. www.ascendantlifts.co.uk

What kind of lift have you got installed in your building? Is it a passenger lift, perfect for carrying people up and down with a smooth and reliable service, or perhaps a goods lift intended to ferry heavy duty cargo where it’s needed most? No matter what kind of lift installation you own, routine lift maintenance by a trained team of professional lift engineers like our team here at Ascendant Lifts, is the only way to ensure smooth running without any nasty unexpected surprises.

Depending on your type of lift equipment this will determine how frequently your lifts should be maintained, though it’s recommended that you don’t wait too long in between lift maintenance visits – however you must consider the legal requirements of LOLER. Please contact us and we will give you free expert advice on the requirements of LOLER.

Generally, it depends on how frequently your lifts are used, how many floors they traverse on a day-to-day basis, and how fast you have them running. If your lift sees a lot of wear, it’s likely that you might need lift maintenance on a regular basis. Luckily, the team here at Ascendant Lifts Ltd is more than capable of providing frequent lift maintenance frequent or even on an ad hoc basis.

If you’ve been looking for a lift maintenance provider who have a tremendous range of lift services perfect for keeping your lifts running as designed, don’t hesitate to check out what we could do for you. Our expert team of lift engineers are always at the ready to provide professional lift maintenance at a fantastic rate that won’t let you down, so make sure you get in touch and contact us today and tell us what you need.

Ascendant Lifts Ltd have a dedicated team on hand 24/7, 365 to discuss any lift maintenance, lift repair and lift modernisation requirements through out the North of England supported by our offices in Gateshead and Stockport. Please get in touch via head.office@ascendantlifts.co.uk or call 0800 599 9177