Ascendant Lifts & Escalators are delighted to announce the completion of a further modernisation project on behalf of one of our long-standing clients in the care sector.

We originally attended site for a routine breakdown to the main lift within the home – our technicians diagnosed a fault with the main controller processor so unfortunately the lift had to be left out of service.

The information was fed back to our repair sales team back at our head office in Gateshead. After an extensive search via our trade partners, it was found that the original Spanish manufacturer had ceased trading and we were unable to get a replacement processor board.

We informed our client of the situation and advised that the only realistic option would be to carry out a control panel modernisation which would guarantee long term reliability.

Our surveyor re-attended site and carried out a detailed survey which we sent to our trade suppliers. We then submitted our proposal to the client for the complete modernisation package which included an open protocol energy efficient control system with built in fault logger, new car operating panel, complete rewire, new landing operating panels and indicators as well as several health and safety upgrades.

All the equipment we proposed was from UK suppliers with dedicated technical support that have spare parts readily available – this is vitally important for our clients in the care sector as it is vital that when lifts are isolated parts can be sourced quickly and easily.

From receipt of order, we turned around this project quickly and we were on site within 2 weeks to carry out the works contained within our lift modernisation tender. Our Technical Manager then attended and carried out his testing and commissioning works before it was handed back over to the client.

The works were completed ahead of schedule and within budget to the delight of the client.

Should you require any lift modernisation or upgrade works or if you need any lift repairs then please contact Ascendant Lifts today. We operate through out the UK from our head office in Gateshead supported by regional offices in Manchester and the Midlands.

You can get in touch via our website www.ascendantlifts.co.uk or via e-mail head.office@ascendantlifts.co.uk alternatively on 0800 599 9177 where a member of our dedicated team will be on hand to support.