Ascendant Lifts is thrilled to announce the addition of a talented new lift engineer, Alex, to the North West team. With a proven track record and a passion for the industry, Alex brings a wealth of expertise and innovation to further enhance the company’s commitment to exceptional lift services.

Alex’s extensive experience in the lift engineering field spans over a 18 years, during which time he has gained valuable knowledge in maintaining a wide range of lift systems. His in-depth understanding of mechanical operations, coupled with a keen eye for detail, makes him an exceptional asset to the Ascendant team.

Alex will be responsible for a wide range of lift maintenance tasks, including regular inspections, diagnostic assessments, and callouts. This will play a pivotal role in ensuring the smooth operation of servicing and minimizing disruptions for our North West clients.

The lift industry bug runs in the family too – as Alex’s mum worked in the business many years ago and got him his first job as an engineer with a small local company back in 2005 – and he has never looked back!

Please join us in extending a warm welcome to Alex as the newest member of the Ascendant family. With his outstanding skills and dedication, we are confident that Alex will contribute to the continued success and growth of our company, further solidifying our reputation as a trusted provider of top-notch lift maintenance services across the UK.

Its been a busy week here at Ascendant, we’ve been stacked up with repairs, maintenance and modernisation projects up and down the country.

One that really stood out to us though, was a prestigious North East wedding venue that we have just began working with this week, to provide service and maintenance to an unruly and notoriously unreliable platform lift they have been having issues with for a while.

After being let down by the company who did the initial install, they’ve had nothing but bad luck with this lift, and something needed to drastically change as the callouts were mounting and too much money was being lost on constant repairs. That’s where we come in with our first time fix policy!

We got to site and done a full and transparent dilapidation report on this lift, told the site manager exactly what our plan was going forward to maintain the lift to the best of our ability and also got the lift back in service ready for the wedding ahead that same day.

The wedding party has a disabled guest and management were concerned the lift would not be up and running for the wedding, however our engineer was there bright and early and was finished on site before the bride and groom arrived.

Site were so impressed with the service that they entered into a 3 year maintenance contract with us, so we can continue to monitor the lift and make sure it is no longer a hindrance for this fantastic venue, overall – a lovely success story.

If you need help with lift maintenance and repairs, get in touch for your free quote so we can show you what we can offer – whether its 1 or 100 lifts, we’ve got you covered.

T: 0800 599 9177
E: help.desk@ascendantlifts.co.uk
W: www.ascendantlifts.co.uk

#liftmaintenance#liftrepairs ##lift#escalators

Our news story this week comes in the form of some excellent and speedy repair work completed in our North East Office this week…

As we all know, lifts are complex pieces of equipment and unfortunately, they can sometimes go down and require replacement parts to restore them to their former glory. Even the most robust lift sometimes requires these type of works. A lift fault can cause a lift breakdown, inefficient power consumption and generally affect the lift safety if a major lift component fails. This is where the expert lift repair services of Ascendant Lifts come in handy.

Two of our valued customers, both in the care home sector – had breakdowns this week, and here at Ascendant – we completed both jobs, from quote, parts ordered and installation from our technician in record time – we had the lifts back up and running in no time at all.

As we all know, lifts in care homes are fundamental in the smooth running of operations and when they breakdown, it can throw the homes into chaos as residents lose the ability to be mobile in some areas where they may need to be.

We are aware of this here at Ascendant Lifts & Escalators and make sure to prioritize high importance cases like the two we had this week. We are thrilled to say the customers in question were over the moon with the quick turnaround of the works, and even after quite a complex breakdown.

Remember, we may operate out of the North East and North West, with our head offices based in Newcastle and Manchester- but we provide our services across the whole of the UK, giving complete national lift coverage. Our years of experience in lift repairs and engineering allows us to work on all lift types and a growing network of lift component suppliers to support us with lift parts when needed most.

We can also quote for repair works even if we aren’t your chosen maintenance provider, so are you slightly unhappy with current contractor at the moment or have the last few repair quotes you’ve received been a little bit on the steep side? Not to worry! We can provide you with a like-for-like quotation, is always worth a comparison – especially if its a big job which requires a lot of work- saving money is the top of everybody’s agenda in this current climate, so why not see what your options are?

Another successful week and more happy customers here – get on board and see what all the fuss is about! Give us a shout on the details below for all of your lift maintenance, modernisation and repair needs >>>

T: 0800 599 9177
E: help.desk@ascendantlifts.co.uk
W: www.ascendantlifts.co.uk

This weeks exciting news story is coming straight from 6 of the lovely ladies in our NE head office!

On Saturday 13th May they are all off to take part in a charity walk across the Northumberland Coast on behalf of the Veterans In Crisis, a Sunderland based charity which predominantly works towards helping ex-forces men or women, who are struggling with life post service, to get back on their feet. If you are familiar with this page, you’ll know we are keen supporters of this charity and it is close to our hearts! The 6 ladies from our office are giving up their spare time to complete this walk and help fundraise for this hugely important cause.

They will be walking from Beadnell across to Seahouses and back kitted out in Veterans In Crisis T-Shirts along the way, raising awareness and hopefully a few pennies on their journey!

Veterans In Crisis not only supports ex forces members, but in certain circumstances also offer support to the families of the bereaved who lost their lives serving in the armed forces.

The sort of help they offer varies and comes in many different forms, including working in partnership with Springboard, Gentoo and Engie to provide first class training to clients looking to get back into employment. VICS also have their own in-house councilor who is readily available to chat to any ex-veteran or family member who needs to chat.

Please join us in wishing our North East Ladies the best of luck in their fundraising, we hope you reach your goal – and if any of our fantastic LinkedIn followers would like to support this brilliant cause, please get in touch via help.desk@ascendantlifts.co.uk to make a donation, even the smallest gesture is appreciated!

And remember, in the meantime – if your business requires any lift maintenance, repairs or modernisation needs, you know we’ve got it covered! Give us a call 0800 599 9177 – we provide 24/7 servicing across the nation as standard. Get in touch!

This weeks news story is all about recognizing the achievements of valued staff member, our very own Nicola, we could not be prouder to be celebrating the news of her promotion this week to Regional Operations Manager in the North East office.

Anyone who knows Nicola, knows since day one of coming to Ascendant Lifts & Escalators she went above and beyond in her previous role of Key Account Manager. She made a fantastic impression with some of our very important clients. These accounts were single handedly managed to an exceptional standard by Nic, and she really did put in the work to make sure we retained their custom and earned their trust and respect.

Nicola has now been promoted to Regional Operations Manager for Scotland, North East and Yorkshire. We have a number of units across these areas including the major cities, Edinburgh, Newcastle and Leeds. Along with still monitoring the key accounts, she will now be in charge of the smooth running of projects and work carried out in these areas.

Hard work doesn’t go unnoticed or unrewarded at Ascendant, all of those long days were worth it in the end!

Congratulations and the best of luck in your new role.

Happy Friday Guys – this weeks news story is on something we’ve really got our teeth into these last few weeks (pardon the pun 🦷)!!

Ascendant Lifts are pleased to announce that we have secured a fantastic long term maintenance contract on a number of dental and orthodontic clinics. These sites vary in their locations across the UK and will really let us show our capability when it comes to providing our great services on a national scale.

The lifts in the sites vary between passenger, platform and stairlifts. On each site, we worked with the client to discuss how we can best tailor the contract to suit them. We spent quality time, and offered a bespoke and individual plan, which really helped them with their decision on choosing Ascendant.

Our sales team always work closely with the potential clients on these type of projects, to make sure they get the absolute best out of their contract and have absolute faith in our engineers to take care of their equipment well. Now they’ve really got something to smile about 😁

If you have lifts that require maintaining in your business, whether it’s 1 or 100 – get in touch with us and we can help you ascend to new heights, keeping your equipment perfectly maintained, clean, safe to use…all without breaking the bank.

You know the drill (sorry, one more pun won’t hurt 😬) – get in touch for your unique quote!

This week, we’re celebrating another success story straight from our Stockport office.

The fantastic Stephen and Liz from our North West office have both successfully completed their Emergency First Aid at Work courses.

First aid training is crucial for a workplace and the benefits are certainly self-evident. The UK might have one of the best workplace health and safety records in the world, but that doesn’t imply it is accident-free. Every year, 147 workers die at work, and more than 581,000 sustain an injury according to the Health and Safety Executive. The total cost to businesses and the broader economy is an estimated £15 billion, thanks to the more than 28.2 million working days lost annually. There is, therefore, a tremendous need for workplaces to train their people in first aid.

Here are just a few of the benefits..

– First-aid training reduces recovery time as an injured person will receive rapid aid.

– Providing immediate aid could stop injuries from becoming critical and saves lives.

-Employees will feel safer at the workplace knowing competent first-aiders are readily available.

As you know, here at Ascendant we are on the ball with our health and safety and keeping up to date with the legislations and laws, so we are very pleased to announce another training success story! Well done Stephen and Liz.

This week, we are shining a spotlight on some fantastic members of our team who deserve to be awarded for their exceptional service and dedication to the business over the last few months.

Although we have the most hard working team of engineers throughout Ascendant Lifts & Escalators, there are two that have recently shown outstanding commitment, constant enthusiasm and have been nothing but a credit to the team.

The two engineers are Gavin and Ray, each from our North East and North West team, seen here with their service managers receiving a gift along with our sincere thanks.

Hard work doesn’t go unnoticed here at Ascendant Lifts & Escalators and we couldn’t be prouder to have such strong, dedicated and diligent guys out in the field representing the company.

WELL DONE GUYS!!!

This weeks news story is all about welcoming some fresh faces into Ascendant Lifts and Escalators!

This week, we have welcomed not one but TWO new starters into our teams in the North East.

First up, we welcome our new lift engineer David into the North East office, whos joins us with a wealth of industry knowledge and over 10 years experience in the lift and escalator field. He’s hit the ground running on his first week here and we cant wait to see what he brings to the company as he settles in and develops further.

Secondly, we welcome Jamie – our newest service coordinator in the
North West who joins us to support the service team in their day to day scheduling and tasks, he will be a huge asset towards helping things run as smoothly as possible in this department and we look forward to watching him progress in the company.

We are thrilled to be turning our big aims of expansion and growth in 2023 to work, and its only February – there’s still so much to see from us this year, so watch this space!

Good luck and once again, welcome to the Ascendant family David and Jamie!

This weeks news story is all about celebrating a milestone with one of our valued members of the Ascendant Lifts & Escalators family!

Our fantastic repair engineer, Frank, celebrated his 50th last week and we want to wish him the happiest of birthdays from all of us here at Ascendant.

Frank has been with the company a long number of years and is a huge part of the workforce here. He is essential in making sure all of our customers lifts are back up and running in record time when thigs don’t go to plan…AND talking of things not going to plan, here’s a little throwback of Frank circa late 1970’s – where it looks like his trip to the barbers didn’t go that well!

What do we think, is this a hat or actually his hair?!

Apologies in advance for this photo becoming public Frank, and many happy returns from the whole team! Enjoy your celebrations!

#teamcelebration#50thbirthday#companyvalues#staffappreciation#employeeappreciation#happybirthday#engineer